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Seasonal Stockroom Operations Associate at Kohl’s


Job Description
Increases customer loyalty, enhances the in-store experience and creates a positive shopping environment for Kohl’s customers. Responsible for meeting both the in-store and online customer’s needs.
• “Smiles and Says Hi!” Greets all customers and associates, assists in a friendly, courteous manner and adheres to the “Yes we Can” policy efficiently resolving customer’s questions and requests
• Able to learn and adapt to current technology to assist customer needs
• Responsibilities include truck unload, sign and price changes, replenishment and fulfillment processing to in store and online customers
• Ensures customers receive excellent service by accurately and efficiently processing both in-store replenishment items and online orders
• Adheres to all safety rules and regulations
• Flexible and willing to cross-train and work in other areas of the store, as needed
• Ability to lift 50 pounds on an occasional to frequent basis
• Ability to spend up to 100% of work time standing or moving about the departments. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis
• Adherence to Kohl’s policy and procedures
• Regular attendance
• Effective verbal and written communication skills
• Basic math and reading skills, legible handwriting and attention to detail
• Ability to work as part of a team and interact effectively with others
• Prior retail experience
• Comfortable with the use of technology consistently while performing the required tasks

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